| Position Name: | Flex Customer Service Specialist |
| Location: | Chester VA |
| Department: | Part-Time - Regular |
| Description: | • Provides local customer service by setting up new customer accounts, assists walk-in customers, and handles customer complaints.
• Enters updates and maintains customer orders and information in PeopleSoft system and assists in various dispatch-related activities supporting the Service Center Management team.
• Assists in delivery and service process by addressing and correct skipped orders, inaccurate directions and tank obstructions.
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• Supports customer growth and provides information to our customers and prospects on available programs and program enhancements.
• Position hours will vary based on business needs |
| Requirement: | • 2-5 years of customer service experience with experience supporting customers over the phone.
• Basic math acumen.
• General PC skills (Word, Excel, PowerPoint)
• Routing/distribution software experience preferred |
| | Ferrellgas is an Equal Opportunity Employer and does not make decisions based on an individual's race, religion, gender, national origin, age, veteran status, disability, or any other status or condition protected by applicable state or federal law, except where a bona fide occupational qualification applies. |