Before getting started, make sure you have your account number and billing ZIP code handy. If you need help finding your account number, check your most recent billing statement. Here are the step-by-step directions to register your account:  

1. Visit MyFerrellgas.com  
2. Click the “Register” button on the login page. 
3. When prompted, enter your account number and billing ZIP code.
4. After entering your account details, select the appropriate contact name associated with your account. If your name is not listed, you can choose “Create New Contact” and enter your information.  
5. Create your login credentials: 
   • Username: Must not contain spaces or special characters (numbers are allowed). 
   • Password: Must meet the following requirements: 
     • Minimum of 8 characters 
     • At least one uppercase letter 
     • At least one lowercase letter 
     • At least one number 
     • At least one special character 
6. Click “Create Profile” to complete the registration. 
7. A verification code will be sent to your email address. When prompted, enter this code on the same webpage you used to register your account to verify and activate your profile. 

Most new users receive their registration confirmation within fifteen minutes. However, occasionally it may take longer. If you have waited more than an hour, please follow the steps below:

1. If you do not see the confirmation email, you may need to add [email protected] and [email protected] to your "safe senders" list. Refer to your email provider's documentation for instructions on how to do this. Then, re-register to trigger a new confirmation email. This will require you to choose a new Username. Alternatively, if you have another email address, you can re-register using that one. Before doing so, we recommend adding the [email protected] and [email protected] address to your safe-sender list.
2. Finally, if you are still having trouble, or do not have an alternate email address, you can request a manual confirmation by emailing [email protected] and [email protected]. Use the subject line "Manual Confirmation" and include your Ferrellgas account number in the email. Please allow 1–2 business days for processing.

On the Forgot Password page, enter your username. A verification code will be sent to the email address associated with your account. Once you receive and enter the verification code, you’ll be able to reset your password.

On the Forgot Username page, enter the email address associated with your account. We will verify the username linked to that email address and send it to you.