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Moving In and Out of Propane Homes

Moving can be an exciting time, but it can also be stressful. At Ferrellgas, we’re here to help make transitioning your propane service seamless and simple. Whether you’re moving into or moving out of a propane home, Ferrellgas Customer Service Reps are always available to walk you through getting your propane set up. Chat with us or give us a call at 888-337-7355. Follow these guidelines to help you cross one more thing off your list. 

Moving In

Congratulations on your new home! If you’re fueling your home with propane, or have several propane appliances, you’re saving money on your monthly bills. Plus, propane is better for the environment, and it warms your home faster than an electrical system. Here are the steps you should take to set up your propane service.   

Outside the House

  • Establish tank ownership - Propane tanks can either be leased from Ferrellgas or owned by the homeowner.  If the tank is leased, it can only be filled by the propane provider who owns it. Refer to the purchase agreement of the home to determine ownership and what happens to the propane inside the tank. 

  • Check propane levels - Determine the current level of propane by physically checking the gauge on the tank and refer to the purchase agreement which should have the propane level noted.

  • Review the data plate - Find the data plate on the propane tank. Data plates are located under the tank lid and include information like serial numbers, tank capacity, manufactured date, and more. Also, take a photo of the tank so you'll be able to tell if it becomes unleveled or needs service.


Inside the House

  • Identify propane appliances - Understand which appliances in the home are powered by propane. The current homeowner may have labeled them or put a list on the refrigerator. Click here for a list of the most common propane appliances and to learn more about their benefits.
  • Interested in replacing an appliance? Keep in mind there are a number of rebates available to homeowners for new propane furnaces, water heaters, and other propane-fueled appliances. 
  • Review propane safety with your family - Make sure all family members know how to use propane safely and what to do in an emergency. Check out our Safety Brochure and Propane Safety Tips page for more information. 

  • Contact Ferrellgas and set up your account - Let us know the date you’ll be moving in – and we’ll take care of the rest!

  • Ongoing to dos - Check propane tank levels regularly and update Ferrellgas if you get new appliances or your usage changes (working from home, added a family member, etc.). Depending on the type of propane service you select, be prepared to place an order for more gas if needed.

Moving Out

When you move out of your home, there are a lot of loose ends to tie up. But if your home is propane-powered, there are only a few things you need to do to ensure that the Ferrellgas propane service is uninterrupted for the new homeowners. That way, they can start settling in and making memories, just like your family did. Read on to learn more about leaving a propane-powered home.

List of Steps

  • Contact FerrellgasContact Ferrellgas and let us know you’re moving and when you’ll be out of the home. Make sure to check your propane level before you call so we have all the information we need to close your account. Double-check that the propane information for the home is accurately included in the purchase agreement. If you’re moving into a propane home, we can help you with that, too!

  • Label appliances - Assist the new homeowner by clearly identifying which appliances in the home are powered by propane and which appliances will remain after the move. A sticky note on the dryer or a list stuck to the fridge can go a long way. 

  • Leave a note/provide Ferrellgas information to your realtor and/or buyers - Leave a note for the new homeowners. It’ll help make their transition smoother, and they’ll feel at ease in their new home right away.

  • Service for your new home - Keep in mind that Ferrellgas serves thousands of communities across the country, and your neighborhood could be one of them. Search our website to find a Ferrellgas location near you! 

Frequently Asked Questions

What size propane tank do I need?

  • The size of the propane tank required to fit your energy needs varies based on the size of the home and the appliances that use propane. Most homes that use propane for heating require at least a 500 gallon tank. Checkout out our blog “Understanding the various propane tank sizes” for more information.

How often should I check my propane level? How do I read the gauge?

  • If you’re new to using propane, mark your calendar and check your propane level every month. Because propane expands and contracts in relation to the outside temperature, tanks are considered full at 80% of capacity as a safety precaution. For example, if you have a 500 gallon capacity propane tank, it is considered full when it has 400 gallons of propane. Customers with tanks on our Will Call program should call in when their tank reaches 30% or 7 business days until you anticipate needing a fill. Consider enrolling in our Auto Fill service to get that propane peace of mind. We forecast your propane usage and deliver when you’re ready for a fill. Learn more here.  

  • Check out this resource from the Propane Education and Research Council on how to read a tank gauge.  

What is a data plate? What do I do if the data plate is missing?

  • Data plates or tank manufacturers nameplates are steel plates attached to the tank underneath the lid. Data plates include information like tank serial number, manufacturer date, capacity, tank ownership, and more. If the data plate is missing, the propane tank must be replaced.  

  • Check out this resource from Propane 101 to learn more about data plates: Tank Manufacturers Nameplate

How do I set up my Ferrellgas account?

  • Setting up your account with Ferrellgas is easy. Give us a call at 888-337-7355 and we’ll take care of the rest! 

How do I know if I own the tank? 

  • Tanks can be owned by the homeowner or leased from Ferrellgas. Refer to the purchase agreement for the home or check with your realtor to determine tank ownership. You can also refer to the data plate or manufacturer’s name plate under the lid. If the tank is leased from Ferrellgas, no other company can fill it.