Propane Safety Tips

Do you have propane safety questions? Whether it’s about calling before you dig, or learning how to keep a tank safe in severe weather, Ferrellgas is here to help. Please always feel free to contact us, call your local Ferrellgas office, or download the Propane Safety brochure.

Call Before You Dig

Call 811

Before you dig, please call the Diggers Hotline (811) to help you locate all underground lines in your vicinity. The size and location of your gas system may require compliance with federal, state, or local laws. Consult the relevant authorities and the Office of Pipeline Safety.

Jurisdictional Systems

Excess flow valves

Ferrellgas is required by the U.S. Department of Transportation (DOT), to notify Jurisdictional System customers that an excess flow valve ("EFV") that meets the minimum DOT performance standards is available for installation on your propane service line. An EFV is a safety device that is designed to automatically stop the flow of propane if the flow of gas through the device exceeds a pre-determined rate. Such a device is not required for the normal, safe operation of your service line, but could help to lessen the severity of service line failure, such as a break or excavation damage. Please contact your local Ferrellgas office for installation of this device, if you choose to do so.

Safety Training and Education

Safety is one of our core values.

Every year, each Ferrellgas propane service location participates in the Ferrellgas Quality Review, a model safety program for the propane industry. Our employees also undergo extensive classroom and hands-on training. When you become a customer, our technicians complete thorough inspections of your tank and system, and they provide FerrellMeter® leak-detection system tests as needed. 

Safety training for your home, business, and children.

Need propane safety training at your home or business? Contact us. For kids’ propane safety education, visit

Safety begins with education.

Download these resources to help you better understand your propane system.


Extreme Weather and Natural Disasters

Keep your home and family safe.

When weather emergencies threaten your home and your propane system, follow these safety tips. If you have any questions, contact your local Ferrellgas office.

  • If evacuating your home, turn off the service valve on your propane tank and the shutoff valve on all propane appliances.
  • Secure propane equipment, tanks, and cylinders by tying them to stationary objects. If time allows, contact your local office and ask them to move your tank to higher ground.
  • If your propane tank becomes dislodged or you believe there is a gas leak in your home, evacuate as soon as possible. Contact your local fire department from a safe location. Do not call from the vicinity of the suspected leak.
  • Use extreme caution when returning to your home. Contact your local office to schedule a safety inspection.

Thunderstorm safety

Click here to read 10 things to keep in mind during severe thunderstorms.

Summer Propane Safety

Summer safety tips

As the weather warms up, homeowners and families start heading back outside. Here are some tips for proper maintenance on propane systems and propane-powered appliances.

  • Remove any combustible materials, such dry grass, wood, or debris, within 10 feet of your propane tank or cylinder(s).
  • If you have appliances that have not been used since last fall, such as a gas-fired pool heater or gas grill, have them inspected by a qualified service technician before using.
  • Do not store propane cylinders or tanks inside buildings.
  • Planting new trees or doing major landscaping? Call 811 before you dig.

Grilling safety tips

Click here for six grilling tips to keep you and your family safe this summer.