Propane Safety Tips
Do you have propane safety questions? Whether it’s about calling before you dig, or learning how to keep a tank safe in severe weather, Ferrellgas is here to help. Please always feel free to contact us, call your local Ferrellgas office, or download the Propane Safety brochure.
Call Before You Dig
Before you dig, please call the Diggers Hotline (811) to help you locate all underground lines in your vicinity. The size and location of your gas system may require compliance with federal, state, or local laws. Consult the relevant authorities and the Office of Pipeline Safety.
Ferrellgas is required by the U.S. Department of Transportation (DOT), to notify Jurisdictional System customers that an excess flow valve ("EFV") that meets the minimum DOT performance standards is available for installation on your propane service line. An EFV is a safety device that is designed to automatically stop the flow of propane if the flow of gas through the device exceeds a pre-determined rate. Such a device is not required for the normal, safe operation of your service line, but could help to lessen the severity of service line failure, such as a break or excavation damage. Please contact your local Ferrellgas office for installation of this device, if you choose to do so.
Safety is one of our core values. Every year, each Ferrellgas propane service location participates in the Ferrellgas Quality Review, a model safety program for the propane industry. Our employees also undergo extensive classroom and hands-on training. When you become a Customer, our technicians complete thorough inspections of your tank and system, and they provide FerrellMeter® leak-detection system tests as needed.
Need propane safety training at your home or business? Contact us. For kids’ propane safety education, visit www.propanekids.com.
Extreme Weather and Natural Disasters
When weather emergencies threaten your home and your propane system, follow these safety tips. If you have any questions, contact your local Ferrellgas office.
- If evacuating your home, turn off the service valve on your propane container and the shutoff valve on all propane appliances.
- Secure propane equipment, tanks, and cylinders by tying them to stationary objects. If time allows, contact your local office and ask them to move your tank to higher ground.
- If your propane tank becomes dislodged or you believe there is a gas leak in your home, evacuate as soon as possible. Contact your local fire department from a safe location. Do not call from the vicinity of the suspected leak.
- Use extreme caution when returning to your home. Contact your local office to schedule a safety inspection.
Summer Propane Safety
As the weather warms up, homeowners and families start heading back outside. Here are some tips for proper maintenance on propane systems and propane-powered appliances.
- Remove any combustible materials, such as long, dry grass, wood, or debris, within 10 feet of your propane tank or cylinder(s).
- If you have appliances that have not been used since last fall, such as a gas-fired pool heater or gas grill, have them inspected by a qualified service technician before using.
- Do not store propane cylinders or tanks inside buildings.
- Planting new trees or doing major landscaping? Call 811 before you dig.
For more grilling safety tips click here.
Additional Propane Safety Resources
Safety begins with education. Download these resources to help you better understand your propane system.
- Propane Safety
- Propane Safety (Spanish)
- Propane Safety Information For You And Your Family
- Propane Safety Information (Spanish)
- Propane Safety Information For Users Of Small Cylinders
- Safety Data Sheet (SDS) - Explains the chemical makeup of propane, as well as personal protective measures steps to take in case of accidental exposure on the job. (Spanish), (French)
Want to learn even more? Each educational module takes approximately 10 minutes to complete.