Need Assistance?

Ferrellgas is committed to superior customer service. When you need help, you have several options for connecting with us during business hours (Monday-Friday, 8 a.m.-5 p.m. local time). After business hours, please complete this form.

How to Connect with Us

Chat online

Whether you need to schedule a delivery, pay a bill, or need an answer in real-time, you can chat with one of our trained Customer Service professionals without picking up the phone. Simply initiate a chat with us by clicking the button in the lower right-hand corner.

Manage your account online

With the touch of a button, you can request deliveries, make payments, and get the service you need. Signing up is free and easy. Check out today!

Stay in line with virtual hold

If you need to speak with one of our Customer Service Specialists, call us at 888-337-7355. If all of our team members are assisting other customers, you can save your spot in line with our callback feature.

Don’t Forget to Visit Our FAQs Page

Got a question? Visit our FAQs page for answers to the most common questions we receive, including propane delivery and payment options, customer support, paying your bill, propane safety, and more!