When you call your propane company, you want to reach someone who truly cares. Ferrellgas meets that expectation with a team of employee-owners who treat the company like their own — because it is.  

Learn what employee ownership means, how it shapes your experience with Ferrellgas, and how employees having a personal stake in our business is reflected in everyday service. 

• What Does “Employee-Owned” Actually Mean? – A brief explanation of an employee stock ownership plan and how it gives employee-owners a personal stake in the company. 
• Why Ownership Changes the Way You’re Served – How a real sense of ownership tends to translate into accountability, follow-through, and pride. 
• Seasoned Drivers and an Experienced Team – Why an ownership culture tends to build longevity and tenure, and what that means for delivery teams. 
• What It Means for Your Propane Home or Business – Turning ownership and experience into practical reliability, from tank installation to propane delivery and everything in between. 
• A Propane Company You Can Count On – When the employees serving you are also part-owners, earning your trust becomes personal. 

What Does “Employee-Owned” Actually Mean? 

An employee stock ownership plan, or ESOP, gives employees a share of ownership in the company they work for. An employee-owned propane company is owned in significant part by the people who do the work every day.

The Ferrellgas Employee Stock Ownership Plan was established in 1998, when company founder Jim Ferrell and his family transferred their equity interest to the employees, who then became employee-owners. That structure has carried forward ever since, and today, more than 4,000 employee-owners help keep customers fueled across the country. 

What an ESOP means in practice is simple. Employee-owners have a personal stake in their company — how it performs and how customers are treated. The work is not just a job. It is a piece of something bigger than themselves. 

Why Ownership Changes Your Propane Service 

When the employees serving you also own a piece of the company, the incentives line up with your experience through:  

• Accountability: Employee-owners have a stake in the outcome, so service quality and follow-through matter even more. A job done well reflects something they help own. 
• A culture of care: Ownership tends to build pride in the work, which shows up in everyday interactions, such as phone calls with Customer Service Professionals and deliveries from local drivers. 
• Service-first mindset: Employee-owners focus on getting it right, not just crossing things off a list. That mindset is the foundation of dependable propane service. 

Seasoned Drivers and an Experienced Team 

Ownership encourages employees to build long-term careers with their company, leading to experienced teams that customers come to know and trust. People tend to invest in a company they own a piece of, and that tenure builds relationships and dedication you can feel.

• Professional Delivery Drivers who know the roads, their customers, and the realities of their work, such as harsh weather and hard-to-reach locations.  
• Service Technicians and Customer Service Professionals who bring deep knowledge to every installation, inspection, and question. 
• A team of hardworking professionals who return year after year, growing relationships with customers who come to recognize familiar faces. 

What Employee Ownership Means for Your Home or Business

All of this lands in one place: your day-to-day experience as a customer. 

• Reliable local delivery, backed by a nationwide supply network and a team invested in getting it right. This is how Ferrellgas supports customers through every season. 
• Experience and knowledge you can count on, whether you need a delivery, propane tank installation, or answers to everyday propane questions. 
• A propane supplier whose people treat the business like their own and provide genuine care to customers. 

We take pride in our team and the dedicated service they provide. Here are just a few examples of Ferrellgas employee-owners' commitment to our company and customers: 

• “Sherri keeps deliveries running smoothly and customers supported. Her coordination and attention to detail make a daily impact.” – Jennie N., Ferrellgas Logistics Manager 
• “Chris provides steady leadership and clear direction for the area. His focus on safety, service, and team support helps keep our operations running strong.” – Bryan H., Ferrellgas General Manager 
• “Gary shows up every day with a strong focus on safety and customer care. We appreciate the consistency he brings to every job.” – Sonya G., Ferrellgas General Manager 
• “Katie handles every customer situation with professionalism and heart. Our team is stronger because of her dedication to service.” – Jessica B., Ferrellgas Customer Service General Manager 
• “Tom keeps our logistics and supply operations running smoothly. His clear communication and coordination make a real difference every day.” – Dustin K., Ferrellgas Senior Director of Supply Transportation
• “Jake takes pride in delivering safely and reliably for our customers. We appreciate the steady work and positive attitude he brings to the team every day.” – Jeffrey M., Ferrellgas General Manager  

A Propane Company You Can Count On 

Choosing a propane company is about trust and knowing who to rely on to keep your home warm and business fueled. With an employee-owned propane company, you are working with people who have a personal stake in earning that trust. 

Ferrellgas was founded in 1939 on the principles of providing outstanding service, putting the customer first, and emphasizing core values. Those traditions continue today through employee-owners who carry the work forward.

From propane tank installation and delivery service to questions about your setup, Ferrellgas employee-owners are ready to help, bringing dedication and expertise to everything they do. That is what working with the right propane supplier should feel like.

 

The Propane Company
You Can Count On

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