Why Do People Trust Ferrellgas? What Sets a National Propane Company Apart

While many propane companies may claim to be reliable and trustworthy, the real question is: what makes Ferrellgas the propane supplier you can count on? The answer is found in our national footprint, dedicated employee-owners, stringent safety protocols, and third-party accolades — all supported by real reviews from our customers.

• What Makes Ferrellgas a Trusted Propane Company? – Ferrellgas earns trust through reliable supply, consistent professionalism, adherence to safety standards, and decades of experience.
• A Propane Company Owned by Employees – Ferrellgas has been partly employee-owned since 1998, and the people serving our customers hold a personal stake in delivering quality care.
• The Reach of a National Propane Company – Ferrellgas serves propane customers across the country, thanks to a reliable nationwide supply and impressive logistics network that keeps propane moving where it is needed most.
• Safety Standards Customers Can Count On – Every propane delivery is backed by a team of professionals trained to industry standards, with ongoing safety training and around-the-clock emergency support.
• Nearly a Century of Fueling Homes – Ferrellgas is approaching our 100th anniversary, and we are on a mission to give back through the Ferrellgas Century Project.

What Makes Ferrellgas a Trusted Propane Company? 

Ferrellgas is a trusted propane company for reasons you can actually see. We are partly owned by employees who truly care, and we hold those employee-owners to strict service and safety standards. For more than 85 years, we have provided local propane delivery backed by a reliable nationwide supply to customers across the United States.

“Another fill up that couldn't go better. I've been super happy with Ferrellgas since they put my tank in the ground going on 9 or 10 years now.” — Drew L., customer since 2017

“The driver went above and beyond in customer service. We switched recently, and the customer service has been nothing but superb.” — Hali C., customer since 2025

A Propane Company Owned by Employees 

One of the things that sets Ferrellgas apart is who owns it: the employees. Ferrellgas formed an Employee Stock Ownership Plan (ESOP) in 1998, and today more than 4,000 employee-owners help run the company. When the people answering calls, making deliveries, and caring for customers share in a company's success, service quality becomes personal.

“Great company, from those answering the phones to the drivers that deliver and fill the tanks, all are professional as well as courteous. Thank you!” — Joe W., customer since 2021 

“Customer service was outstanding. Driver was professional, courteous, and friendly. Five stars.” — Jeff R., customer since 2019 

Listen to what Ferrellgas employees are saying about their decisions to build careers here and what it truly means to be part of the team.

The Reach of a National Propane Company 

Ferrellgas serves propane customers across the United States, and that scale is really about logistics: the ability to move propane, trucks, and people to where they are needed most. Ferrellgas also supplies the propane that Operation BBQ Relief uses to cook hot meals for families and first responders after natural disasters, and local employee-owners have volunteered in the aftermath of storms like Hurricane Helene. When severe weather hits, reach matters. The combination of nationwide strength and dependable local delivery teams makes Ferrellgas a reliable propane supplier. 

“I was very pleased. The service was exceptional and above and beyond. I like the fact that they're responsive. For them to be there when they said they would be there… that was just outstanding to me.” — Rick D., customer since 2019 

“Friendly and professional. The ordering process is easy and provided an accurate delivery window.” — Sharif S., customer since 2018 

Safety Standards Customers Can Count On 

The trust a propane company builds with customers should be backed by a commitment to keeping everyone safe. Ferrellgas Delivery Drivers and Service Technicians complete rigorous classroom and hands-on training aligned with industry safety standards. Customers also receive a safety information kit, and an after-hours team is available for emergencies. All of this aligns with Propane Education & Research Council (PERC) guidelines and NFPA 58 standards. Building safety into every step is how a propane company earns the confidence of the homes and businesses it serves. 

Nearly a Century of Fueling Homes 

Longevity says something about a propane company, and so does how it shows up locally. Ferrellgas started in 1939 as a small family business in Atchison, Kansas. Now approaching our 100th anniversary in 2039, we are still guided by the same focus on dependable service. Giving back is part of that story. Through the Ferrellgas Century Project, we partner with national organizations like Operation BBQ Relief and Operation Warm, along with local communities and nonprofits. 

Why Homeowners Choose Ferrellgas 

The best proof is the experience itself: customers across the country rely on Ferrellgas. As a national propane company with reliable supply and local service, we take pride in being a dependable propane supplier for every customer.