How to Switch to a Propane Company You Can Trust

Switching propane suppliers is easier when you know what to expect and what to look for. Here is what this guide will walk you through: 

• Why Customers Switch Propane Companies – Understand the most common reasons homeowners change providers and what customers look for in a dependable propane supplier. 
• Benefits of Choosing Ferrellgas – Learn how safety, service options, payment flexibility, and national reach combine to create a better propane experience. 
• Steps to Make the Switch – Explore the simple, three-step process that makes transitioning to Ferrellgas smooth, safe, and straightforward. 

Why Customers Switch Propane Companies 

Service You Can Depend On 

Reliability is one of the most important reasons customers switch propane providers. Ferrellgas customers are supported by a nationwide supply network, backed by trained employee-owners who live in the communities we serve. Local teams understand the needs of their area, and national resources help keep propane moving throughout every season. 

Dependable service comes from strong safety practices, technology-driven programs like Auto Fill delivery service, and a team of professionals dedicated to supporting homes, farms, and businesses across the country. Ferrellgas employee-owners take pride in their work and treat the business like their own, helping make customer experiences as smooth as possible. With 24/7/365 emergency support and a commitment to great service, customers know they are working with a propane company focused on providing the highest degree of comfort and safety. 

A Smooth and Simple Transition 

Switching propane companies shouldn’t be stressful. Ferrellgas makes the process simple by guiding new customers through each step. Local teams help coordinate scheduling, safety inspections, and propane tank installation when needed. If an existing customer-owned tank is already on the property, our Service Technicians will ensure it is safe for use. 

Every part of the transition is handled with care by trained employee-owners focused on safety, comfort, and clear communication. The goal is to help new customers feel confident and supported each step of the way — from their first call to every future delivery. 

Benefits of Choosing Ferrellgas for Your Propane Service 

Safety and Expertise You Can Trust  

Safety is a foundational part of the propane industry and a top priority at Ferrellgas. Delivery Drivers and Service Technicians complete extensive classroom and hands-on training based on National Fire Protection Association (NFPA) 58 standards, helping ensure they are prepared to serve customers safely and responsibly. 

Training covers areas such as safe propane handling, equipment maintenance, system checks, and customer support. Regular safety meetings and periodic evaluations help reinforce these standards, giving customers confidence knowing their service is backed by skilled professionals who take safety and preparation seriously. 

Ferrellgas also partners with industry organizations like the Propane Education & Research Council (PERC) to help keep customers informed and prepared with helpful safety materials and resources. Tank inspections, system checks, and ongoing employee training reflect our company’s commitment to safety at every step of the process. You can rely on our more than 85 years of experience keeping homes and businesses running smoothly. 

Flexible Service Options to Fit Your Lifestyle 

Every household has unique energy needs, which is why Ferrellgas offers several convenient delivery service options: 

• Auto Fill delivery service uses advanced forecasting to help schedule refills automatically, while digital tank monitoring adds even more accuracy and peace of mind. These tools support a smooth delivery experience and provide valuable insights for customers who want to stay informed. 
• Will Call delivery service is ideal for customers who prefer to manage their own orders and have a lower or inconsistent propane usage. Will Call customers need to keep an eye on their tank level and order at 30% or at least 7 business days before they anticipate needing propane. 

Customers can place orders online at MyFerrellgas.com or by texting ORDER to 573-207-5975.* Plus, our flexible payment options — including AutoPay, 30-day terms, online payments, and Budget Billing — help make managing their propane service easier and more convenient. 

Qualification and active credit status are required for Auto Fill and Budget Billing. Additional terms and conditions apply. Availability and cost of digital tank monitors may vary by location. 

Local Care, Nationwide Strength 

Ferrellgas brings together the personal service of a local propane supplier and the resources of a nationwide company. Local employees deliver with care and consistency, while our coast-to-coast supply network helps provide dependable propane in every season. 

Our teams work hard to make propane delivery service feel simple and dependable, especially during the winter season. The planning that goes into securing supply, adjusting routes, and sharing helpful updates is all designed to support a smooth experience for every customer. As a company of employee-owners, we take pride in preparing early and staying responsive to give our customers propane peace of mind. 

National resources, advanced logistics, and trained local teams work together to support homes, commercial operations, and agricultural customers. Customers do not have to choose between personal service and dependable supply. With Ferrellgas, they get both. 

How to Switch to Ferrellgas 

Step 1: Get a Quote or Schedule a Consultation 

The first step is reaching out. Contact our Customer Service Professionals at 888-337-7355 to request a quote, ask questions, or schedule a consultation. You can also use the online price quote tool to see pricing in your area or submit a new customer sign-up form to be contacted about service. 

Step 2: Safe Tank Installation or Transfer 

This experience can vary depending on whether you own your tank or lease it from Ferrellgas. Your local team will walk you through the process, answer questions, and ensure your propane system is ready for safe operation. 

Once your account is created, we will complete a safety inspection before your service begins. If a new tank installation is needed, a Ferrellgas Service Technician will handle both the inspection and the tank installation, which is executed according to NFPA 58 standards. If no tank installation is required, a Delivery Driver will complete the safety inspection during your first fill. Those receiving a new tank set will also get a small initial fill at the time of installation, followed by a true first delivery once we’ve confirmed the tank and propane system are safe to operate. 

Step 3: Enjoy Reliable Propane Service 

After setup, Ferrellgas customers enjoy dependable propane delivery, convenient online account tools, and support from employee-owners who genuinely care. With flexible service options, helpful technology, and local teams committed to great propane service, Ferrellgas makes your switch feel warm and welcoming. 

Watch the video below to learn more about switching to Ferrellgas, or contact us today to explore service options and schedule your first delivery. 

*By texting ORDER, you agree to receive automated promotional text messages. Message and data rates may apply. Up to 10 messages per month. Reply STOP to unsubscribe or HELP for assistance. Messages are sent via automated systems. Delivery is subject to carrier availability. If you have pay-in-advance terms, you will be asked to pay using a secure link we will send from 573-207-5975.